Privacy Policy

The persons utilising this application subject themselves to and agree to the terms and conditions and privacy policy, as set out below. 




  1.1. We are committed to protecting the privacy of your data and recommend that you read this privacy policy so that you understand our approach towards the use of your personal data.  

  1.2. This privacy policy governs the manner in which the application treats your personal information collected electronically when you use this application.  

  1.3. QFIND respects the privacy of everyone who visits this application and/or utilises this application and protecting your privacy is important to us, even when you are no longer on the application. As a result, we would like to inform you regarding the way we would use your personal data.  

  1.4. By submitting your personal data to us, you will be treated as having given your permission – where necessary and appropriate – for disclosures referred to in this policy.  

  1.5. Our privacy policy applies to all visitors, users, and others who access this application.   



  2.1. When you log in to this application, our server logs the following information provided by you on the QR code on the wrist band, such as but not limited to:- 

  2.1.1. Your:- First and Last Name, Identity Number, Physical address Profile Picture, Username, Password, Mobile Number, and Email address.

  2.2. Your dependants information such as their first and last name, Identity Number and any other contact details logged for your dependents;

  2.3. Your medical information such as but not limited to your:-

  2.3.1. Vital conditions;

  2.3.2. Allergies;

  2.3.3. Medications;

  2.3.4. Physicians and their contact information;

  2.3.5. Medical aid details; and

  2.3.6. Special notes based on preferences or additional information as well as selected on hospitals and/or clinic.

  2.4. Credit card and account details; 

  2.5. Your location information which is automatically collected and processed when you use our location-enabled services (which includes your actual GPS co-ordinates and the time the information was collected; and

  2.6. Any other content posted on to this application which we require for this application to work. 

  3. We keep this information for no longer than what it is necessary, however, When you use this application, we may use cookies and similar technologies to collect information about the usage of this application.    



  3.1. Users registering on this application may be required to provide personal information.  

  3.2. The application will only process information in a manner that is adequate, relevant and not excessive. 

  3.3. We use your information referred to in paragraph 2 for personalisation, identification, communication and only as it enables us to carry out one or more of our functions or activities. 

  3.4. All the information you give us is completely private and used solely for its intended use such as but not limited to;-   

  3.4.1. identification and authentication;

  3.4.2. linking your QR band with your mobile device; 

  3.4.3. Locating you and/or your QR code once scanned in the case of emergencies;

  3.4.4. Sending out the requisite notifications to your selected emergency contacts upon the QR code being scanned as well as allowing such contact to view your scanner details;

  3.4.5. accounting, invoicing and billing and the history thereof; 

  3.4.6. to protect QFIND and the users of the Site; 

  3.4.7. to customise the content and any advertising displayed on the Site; 

  3.4.8. to provide, maintain, protect and improve our services; 

  3.4.9. providing your information to a user with whom you have selected such information be given to;

  3.4.10. to comply with the legislative requirements;

  3.4.11. to develop new service features; 

  3.4.12. to contact you (for example, to inform you about upcoming changes or improvements to our services); 

  3.4.13. to conduct research; 

  3.4.14. to expand our user base; 

  3.4.15. to communicate with you;

  3.4.16. to display content that is customised to your location;

  3.4.17. to develop our relationships with affiliate service providers; 

  3.4.18. to provide or arrange internal or external verification services obtained or requested by you via the app; and 

  3.4.19. to generate data reports on an aggregated, non-personally identifiable basis, for both internal and third party use, but subject to any applicable laws (for example, We may show advertisers or investors trends relating to the general use of QFIND's services). 

  3.5. The information we collect may also be used to create customer profiles based on usage or visitor history.   

  3.6. You may opt out of receiving future mailings by clicking the unsubscribe option on the relevant email.    

  3.7. This information may be stored on the end-user’s servers.   

  3.8. The application may use persistent cookies and file information about user activity at this site in order to understand access and to resolve any problems, for example, in navigation thus enhancing the user experience on this application.   

  3.9. If you change the settings to block or restrict cookies, this service may not work as intended and therefore you may not be able to take advantage of certain features.   

  3.10. We will only disclose or report personal information if and when required to do so by law or any regulatory authority and to our employees and/or third parties who require such information to carry out their duties.   

  3.11. The information collected from you may be collected, stored and processed in south Africa or any other country in which we or our service providers or agents maintain facilities and by using this app, you consent to any such transfer of information outside of your country.

  3.12. This information may be transferred to a third party if the business is sold, assigned or transferred, in which case we would require the buyer, assignee or transferee to treat personal information in accordance with this privacy policy.  



  4.1. Except as disclosed in this privacy policy, we do not share your personal information with any person who is not a registered service provider or an authorised entity.

  4.2. We may share your personal information with service providers who perform services on our behalf. Those companies or persons will be permitted to obtain only the personal information they need to provide the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose, save as may be required under any relevant legislation.

  4.3. Information about our users, including personal information, may be disclosed as part of any merger, acquisition, or sale of the company and/or its assets, as well as in the unlikely event of insolvency, bankruptcy, or receivership, in which case personal information would be transferred as one of the business assets of the company. We may notify you of such an occurrence as described in this privacy policy.

  4.4. We reserve the right to disclose your personal information, without notice, if required to do so by law, if our service providers are required to do so by law, or in the good-faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property or safety of our company, employees, users, or the public.



  5.1. Whilst we cannot guarantee the absolute security of your personal information, we take all commercially reasonable steps and measures to keep it secure and protect it from loss, misuse, unauthorised access or disclosure by following generally accepted security policies and rules. However, we cannot accept any liability whatsoever for any unauthorised access or loss of personal information despite our best endeavours and accordingly you indemnify us fully against such unauthorised access or loss of personal information.

  5.2. As a result of the above, the application has implemented reasonable security measures in order to protect both personal and non-personal information from loss, misuse and unauthorised access, disclosure, alteration or destruction.  



  6.1. We respect your right to make choices about the use and disclosure of your personal information. If at any time you decide that you do not want to receive marketing communications from us, please let us know by sending an e-mail to ___________ or by editing your profile to that effect.

  6.2. If you choose not to receive marketing communications please be advised that you may continue to receive transactional or account communications (e.g. confirmation e-mails and account statements), where applicable.



  7.1. QFIND intends to take the necessary precautions to abide by this privacy policy, however, in the event that we do not comply with all terms contained in this privacy policy, you agree that by using this app and submitting your information as outlined above, that your sole and exclusive remedy against QFIND will be to have us promptly correct the handling of your information in the future to accord with this privacy policy and to notify anyone to whom QFIND directly transferred any information of the correct information or to cease using such information.

  7.2. Under no circumstances shall QFIND, its subsidiaries, affiliates and divisions, or their suppliers or licensors be liable for any direct, special, incidental, indirect, economic, consequential or punitive damages (including, without limitation, loss of data or loss of use damages or lost profits) arising out of or connected with this privacy policy, or the failure of QFIND, its subsidiaries, affiliates and divisions, or their suppliers or licensors to adhere to it, even if QFIND, its subsidiaries, affiliates and divisions, or their suppliers or licensors have been notified of the possibility of any damages. This section shall only apply to the maximum extent permitted by applicable law.



  8.1. This privacy policy is governed by and will be interpreted according to the laws of the Republic of South Africa, and all disputes, claims and other matters in connection with this privacy policy will be determined in accordance with such laws.



  9.1. The application may amend this policy from time to time. Notification to users will be made by posting a prominent announcement on our application if changes are made in the way personal information is used.      

  9.2. We encourage you to review this privacy policy often to stay informed of changes that may affect you, as your continued use of the application signifies your continuing consent to be bound by this privacy policy.    

  9.3. All updates and/or amendments are effective immediately upon notice, which we may give by any means, such as but not limited to posting a revised version of this Privacy Policy or other notice on the application.    

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